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Cannot Create Printed Documentation (RoboHelp 11 and MS Office 2016 365)

New Here ,
Aug 03, 2017

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Hello. I have just found that I'm no longer able to generate Printed Documentation. I have RoboHelp 11 and MS Office 2016 365. I am completely up to date with both my Adobe and MS Office updates. I'm running RoboHelp on a 64 bit machine.  When I attempt to do just about anything with the Printed Documentation Single Source Layout (such as Generate, View, Properties), I get the following error: "A supported version of Microsoft Word does not exist. Please install Microsoft Word 2000 or newer."

Please let me know how I can produce a printed document (.docx or .pdf) for my users. Thank you.

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Cannot Create Printed Documentation (RoboHelp 11 and MS Office 2016 365)

New Here ,
Aug 03, 2017

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Hello. I have just found that I'm no longer able to generate Printed Documentation. I have RoboHelp 11 and MS Office 2016 365. I am completely up to date with both my Adobe and MS Office updates. I'm running RoboHelp on a 64 bit machine.  When I attempt to do just about anything with the Printed Documentation Single Source Layout (such as Generate, View, Properties), I get the following error: "A supported version of Microsoft Word does not exist. Please install Microsoft Word 2000 or newer."

Please let me know how I can produce a printed document (.docx or .pdf) for my users. Thank you.

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Documentation

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231

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LEGEND ,
Aug 03, 2017

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Hi there

I believe your only option here is to purchase an upgrade to the latest RoboHelp.

Office 2016 365 came out long after RoboHelp 11. As a result, RoboHelp 11 has no clue it even exists, let alone how to work with it.

Cheers... Rick

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Adobe Community Professional ,
Aug 04, 2017

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Thread moved to correct forum. RoboHelp for Word is a separate program that was used to author the help in Word. It no longer ships.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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