Cannot read document. Make sure that the document is closed.

[#1]

I am getting an error that says "Cannot read document. Make sure that the document is closed." when trying to create a topic from linked DOC.

[#2]

I am getting an error that says "Cannot read document. Make sure that the document is closed." when trying to create a topic from linked DOC.

[#3]

Whatever format it is in now, change to the opposite to see if that makes a difference. DOC/DOCX.

[#4]

I figured it out, there were two hyperlinks in the original Docx I removed them and all is well.

Thank you for your help.

[#5]

Than kyou for the quick reply. Unfortunatly, I am still getting the error after switching to doc.

[#6]

Is the document on your machine? If it is, try rebooting. Sometimes when you close a document, Word is still running in Task Manager. Worth a try.

If that fails, create a new project and import (not link) into that. Don't worry too much about settings. Just wanting to establish whether it will import. If it does, then try linking into that project.

Not sure what the problem is here so trying anything that comes to mind. What version of RoboHelp are you using?

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www.grainge.org

[#7]

Hi Peter, I have tryed rebooting and a new project and still the same whan I try to import.

[#8]

Version of RoboHelp and Word?

Try with another document in the new project.