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Cant publish RH9 Webpro

Explorer ,
Jul 27, 2015

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Hello there,

I am currently using RH 9 without incidence until today.

I can't seem to publish my project to the server.

The only thing I have done differently with this project is import word documents as topics rather than creating from scratch.

Is there anything I need to do when importing work documents that makes publishing differen?

This is the message I get when trying to publish:  Warning: Failed to publish to "EPR eManual". reason: Cannot connect to server:  http..
Thanking everyone in advance.

Natalee

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Cant publish RH9 Webpro

Explorer ,
Jul 27, 2015

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Hello there,

I am currently using RH 9 without incidence until today.

I can't seem to publish my project to the server.

The only thing I have done differently with this project is import word documents as topics rather than creating from scratch.

Is there anything I need to do when importing work documents that makes publishing differen?

This is the message I get when trying to publish:  Warning: Failed to publish to "EPR eManual". reason: Cannot connect to server:  http..
Thanking everyone in advance.

Natalee

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94

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LEGEND ,
Jul 27, 2015

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Hi there

Assuming you are using RoboHelp Server, have you asked your IT peeps to possibly restart the RoboHelp Server app on their web server?

Cheers... Rick

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Explorer ,
Jul 27, 2015

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Thanks Rick

I have asked the IT people to do that for me yes.

I am not sure if he actually turned it off....or just looked to see it running.

I will confirm with them once again.

Natalee Bad decisions make good stories!!!

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