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Characters under RoboHelp WebHelp's Search

Community Beginner ,
Feb 18, 2016

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I recently used RoboHelp 9 to generate a WebHelp. At glance the desired output looked neat-customized skin, easy navigation and the like. But to my dismay, I was met with a plethora of numbers, characters and words on clicking the search tab. Since then I have tried various combinations of generating an output which can be viewed in IE 10, but am yet to reach a satisfactory solution.Help!

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Characters under RoboHelp WebHelp's Search

Community Beginner ,
Feb 18, 2016

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I recently used RoboHelp 9 to generate a WebHelp. At glance the desired output looked neat-customized skin, easy navigation and the like. But to my dismay, I was met with a plethora of numbers, characters and words on clicking the search tab. Since then I have tried various combinations of generating an output which can be viewed in IE 10, but am yet to reach a satisfactory solution.Help!

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Feb 18, 2016 0
New Here ,
Feb 18, 2016

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Can you please share the screenshot?

Thanks.

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Feb 18, 2016 0
Community Beginner ,
Feb 18, 2016

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Hi,

The Search tab looks something like this

RoboHelp_9.png

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Feb 18, 2016 0
Adobe Community Professional ,
Feb 18, 2016

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Select DHTML in the output dialog instead of HTML. Also check your accessibility settings.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Feb 18, 2016 0
Community Beginner ,
Feb 18, 2016

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Hello Peter,

In case of DHTML setting, both the TOC and Search goes missing in IE 10. I will check the accessibility settings and let you know.

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Feb 18, 2016 0