Classic 2019 Search interface is wrong

[#1]

The help file I open from my PC displays the Search pane correctly. When we publish on the public Internet page, however, it changes the interface to this: 

Can this be fixed?

[#2]

The help file I open from my PC displays the Search pane correctly. When we publish on the public Internet page, however, it changes the interface to this: 

Can this be fixed?

[#3]

This looks like WebHelp, right? What browser are you using and does using a different one change anything?

[#4]

Yes, this is WebHelp. I have opened it in IE, Chrome, and Firefox and it does the same thing.

[#5]

You get that when javascript is blocked.

It's the Pure HTML view, which was a fall back in the olden days when browsers didn't all support javascript. 

Given it's all browsers, but it works when run locally, I'd say it's something to do with your web server and you'll need to get your web admin to help.

[#6]

If locally the search looks correct but not on the server, then either not everything is getting uploaded or the server settings aren't right. Is javascript allowed on the server?

Which skin are you using? Also please add an image showing the same shot as above but locally.

How does the help get onto the server? It wouldn't be the first time we have seen the developers decide not everything is needed.

[#7]

Oops. Sorry for jumping in Jeff. Same conclusion if it looks right locally.

[#8]

I've passed on the Javascript question to the developer working with the RoboHelp file. We use our own skin. Here is what help looks like locally:

We upload the help output to a source file control system and Dev picks up the help files.