Conditional text tagged as Author_comments becomes invisible in designer

[Tejas Dandekar]

Hi,

I have a regular help topic and few paragraphs of text. A tag by the name Author_comments is already defined. When I apply the tag to a para, ideally it should insert a green horizontal line above the text/para where I apply the tag.

What happens is that the para completely disappears/gets cut/excluded from the help topic. I have to do ctrl+Z to get back/view the para again.

Some conditions work fine, while some behave this way. Any suggestions on how to fix this?

[Peter Grainge]

I believe that's the first time I have seen that reported in twenty years of using RoboHelp. Well done!

The first thing I would try is deleting the CPD file and reopening the project.

Please always start a thread with your version of RoboHelp.

---

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

[Tejas Dandekar]

I shall try this Thanks.

My version of RH is 2017.

[Captiv8r]

Hi there

It might be helpful if you could explain the process you are using to apply the tag to the paragraph.

For example, are you dragging and dropping? Right-clicking?

Just assume we are blind and you are having to explain it to a blind person.

Cheers... Rick

[Tejas Dandekar]

I open a help topic. I select the content that I want to add tags to, and then apply the Author_comments tag.

After I apply a tag for example Author_comments the paragraph disappears as if I did a ctrl+x.

For some other tags that have been defined, the behavior is as expected. A colored line appears on top of the selected para.