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Contents not appearing in the index.html of WebHelp

New Here ,
Jan 21, 2015 Jan 21, 2015

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Hi,

All the contents, that were being displayed earlier, seem to have vanished from the published Webhelp

While I load the index.html file using Webhelp, I do not see anything on the left pane.

Why is that I am see the following files apart from the index.html file:

  • index_csh file
  • index_rhc file

Need help,

Rads

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Community Expert ,
Jan 21, 2015 Jan 21, 2015

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Please always give your version of RoboHelp. In this case we also need to know if it is browser specific, such as say Firefox 35 or all browsers. If the latter, there are several recent threads on this problem.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Jan 21, 2015 Jan 21, 2015

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My bad! I should have given those details.l.

I am using RoboHelp 10.0 . And yes, I did install the latest version of Mozilla, few days ago.

Yes, it is the same problem either with Chrome or Firefox. These are the browsers I have installed on my system.

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Community Expert ,
Jan 22, 2015 Jan 22, 2015

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See the Forum Announcements.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Jan 22, 2015 Jan 22, 2015

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Thanks a ton, Peter! 

The official patch of RoboHelp 10.0.1 coupled with William's inputs worked.

A sigh of relief!

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