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Contents not appearing in the index.html of WebHelp

New Here ,
Jan 21, 2015

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Hi,

All the contents, that were being displayed earlier, seem to have vanished from the published Webhelp

While I load the index.html file using Webhelp, I do not see anything on the left pane.

Why is that I am see the following files apart from the index.html file:

  • index_csh file
  • index_rhc file

Need help,

Rads

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Contents not appearing in the index.html of WebHelp

New Here ,
Jan 21, 2015

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Hi,

All the contents, that were being displayed earlier, seem to have vanished from the published Webhelp

While I load the index.html file using Webhelp, I do not see anything on the left pane.

Why is that I am see the following files apart from the index.html file:

  • index_csh file
  • index_rhc file

Need help,

Rads

Views

140

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 21, 2015

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Please always give your version of RoboHelp. In this case we also need to know if it is browser specific, such as say Firefox 35 or all browsers. If the latter, there are several recent threads on this problem.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Jan 21, 2015

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My bad! I should have given those details.l.

I am using RoboHelp 10.0 . And yes, I did install the latest version of Mozilla, few days ago.

Yes, it is the same problem either with Chrome or Firefox. These are the browsers I have installed on my system.

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Adobe Community Professional ,
Jan 22, 2015

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See the Forum Announcements.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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rads LATEST
New Here ,
Jan 22, 2015

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Thanks a ton, Peter! 

The official patch of RoboHelp 10.0.1 coupled with William's inputs worked.

A sigh of relief!

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