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Converting File from Classic to 2019 how long

New Here ,
Aug 05, 2019

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I have started the conversion of my 2017 classic project which is about 2 gigs of size.  It has been over an hour is that normal? 

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Converting File from Classic to 2019 how long

New Here ,
Aug 05, 2019

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I have started the conversion of my 2017 classic project which is about 2 gigs of size.  It has been over an hour is that normal? 

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Adobe Community Professional ,
Aug 05, 2019

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I assume you mean you are converting your Classic version to the new 2019 rather than upgrading to 2019 Classic.

If you have Update 8 applied, there is an issue with upgrading but there is a fix for that. Take a look at RoboHelp 2019 on my site. There is a link there to a later build that you can download from Adobe.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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