Trying to move from WebHelp to Multiscreen HTML5. We created live test site to test/experiment with. We're still not clear on how to properly link from our software system to a Help page. Here's a little background:
Other than this, we like the HTML site. Once we solve linking, we'll be ready to release to our customer base.
Thanks Amebr, this may help. I also had been using MultiscreenHTML5 as our primary; I'll switch it to ResponsiveHTML and see if it makes a difference in linking.
Updating. To resolve linking difficulties, change the format. For example
There's a tool in RoboHelp that makes changes for you, but (of course) now I can't remember the name of the tool!