Creating field level help for a web based application

Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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Hi 

I'm creating a help system for a web based application using Robohelp 2020, the output will be Webhelp or responsive HTML, the management wants to have help on the level of the screen fileds, not only on the screen level. My question is: Is this possible for web based applications to have help on the field level? and if yes, how can this be achieved from within RoboHelp 2020?

Thanks a lot 

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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It is a very time consuming way of going about providing help. At one time i had a merge of various projects so that we could do that and it required about 14,000 topics. We changed it to screen level and got it down to just a few thousand and users preferred it as they saw the information about each field along with the information on other fields in the screen. It puts it in context.

 

Now the best way to do it would be to provide your developers with microhelp. Microhelp Output (grainge.org)

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See www.grainge.org for free Authoring and RoboHelp Information

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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Thanks a lot

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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To do CSH on a field level, I think you'd need to look at the new Microcontent output (maybe - you'll need to do some research into that).

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Community Beginner ,
Apr 27, 2021 Apr 27, 2021

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Thanks a lot

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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To clarify the apparently conflicting answers, you create microcontent and generate that for the developers using the microhelp output.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Please use the Blue reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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Mea culpa - I just forgot what it's called inside RH2020 🤦‍:male_sign:

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Resources
RoboHelp Documentation