Default tab to TOC when Robo Help HTML 5 Opens

Community Beginner ,
Apr 29, 2021 Apr 29, 2021

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Is there a way with Robo Help 2020 to set a default tab for the help to open for HTML 5 output? What is happening is if the user changes to another tab, for example Search, the next time they open the Help it defaults to the Search instead of the Table of Contents, even if they have closed the browser and come back later. Would like the Help to always default to the TOC when it opens even if the user at some point changed tabs. 

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Adobe Community Professional ,
Apr 29, 2021 Apr 29, 2021

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Think that depends on how you're opening the HTML5 output, what layout is being used and what browser settings are set.

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Community Beginner ,
Apr 29, 2021 Apr 29, 2021

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We have the Robo Help output opening from a help icon on our website and it opens in a new tab. For the layout it has a frame on the left with the tabs for the TOC, Search, filter, etc. and then on the right it shows the Help content.  

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Adobe Community Professional ,
Apr 29, 2021 Apr 29, 2021

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That doesn't tell me much about what you're doing - what's the actual command that is being executed from the icon? It must be doing something with the index.htm page of the help (maybe with some parameters to launch in a new tab vs. a new window). You would need to look at the RH project to see what skin is being used. Have you tried this with different browsers to see if there's any impact on "remembering" the last state of the help in the separate tab?

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Community Beginner ,
Apr 29, 2021 Apr 29, 2021

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I am the creator of the Help in RoboHelp so not involved with the deployment part, but to get more information for you I sent the developer your question, so hope this helps answer. The developer said the help is setup as a website and the default link being used is  /#t=first_topic.htm

 

In RoboHelp I did not change anything for the skin, I am not really that familiar with that part of RoboHelp, so it is probably whatever the default is. But if there's something I can check for that let me know where to check and I can look.  

 

Have tried it with Chrome, Edge, Firefox. It seems like the tab you had chosen is 'remembered' per browser. You can close down the browser completely and close all tabs and then open the browser again and browse to the site and open help and it remembers which tab you were on.

 

Thank you for your help and response.

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Community Beginner ,
Apr 29, 2021 Apr 29, 2021

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Attached a picture to show the skin if this helps.

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Adobe Community Professional ,
Apr 29, 2021 Apr 29, 2021

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There's nothing that RH can do that affects how tabs are remembered by the browser, but just launching the index.htm file each time should already set the default topic that displays - you indicate that in your output preset inside RH.

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Community Beginner ,
Apr 29, 2021 Apr 29, 2021

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Okay, will look into that. thanks again!

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RoboHelp Documentation