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Dialog box Image is Huge in Printable

Enthusiast ,
Oct 03, 2019

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I'm using the latest RH 2017 (13.0.2.334) and Office 365 with Word version 1908 (build 11929.20300)

 

When I generate a topic to a printable output doc, one of the dialogs comes out huge. More than 16 inches tall huge!

clipboard_image_1.png

 

In RH, the image's size properties are normal and simple. They look like this:

clipboard_image_0.png

The HTML code also looks normal:

 

 

 

<p class="Figure"><img src="dialog_construct_width_feature.jpg" alt="" 
						 style="border: none;" border="0" /> </p>
<p class="Caption">Construct Width dialog box</p>

 

 

 

 

This is happening on maybe ten to fifteen images out of thousands of images in this Help project, but it's enough post processing that it's starting to become a headache.

 

Any ideas on how to resolve this without resorting to my current post-process step? Thank you in advance!

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Classic, Documentation

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Dialog box Image is Huge in Printable

Enthusiast ,
Oct 03, 2019

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I'm using the latest RH 2017 (13.0.2.334) and Office 365 with Word version 1908 (build 11929.20300)

 

When I generate a topic to a printable output doc, one of the dialogs comes out huge. More than 16 inches tall huge!

clipboard_image_1.png

 

In RH, the image's size properties are normal and simple. They look like this:

clipboard_image_0.png

The HTML code also looks normal:

 

 

 

<p class="Figure"><img src="dialog_construct_width_feature.jpg" alt="" 
						 style="border: none;" border="0" /> </p>
<p class="Caption">Construct Width dialog box</p>

 

 

 

 

This is happening on maybe ten to fifteen images out of thousands of images in this Help project, but it's enough post processing that it's starting to become a headache.

 

Any ideas on how to resolve this without resorting to my current post-process step? Thank you in advance!

Topics

Classic, Documentation

Views

107

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Oct 03, 2019

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Given everything else looks okay, could it be the dpi of the image?

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Enthusiast ,
Oct 08, 2019

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Hi @Amebr. I don't think that's it. The file is only ~41 KB large. I don't know what's causing it. I tried re-capturing it, and re-generating, and it's doing the same thing.

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