Highlighted

Does RH9 Printed Manual Generation work with Office 365?

Enthusiast ,
Jan 07, 2016

Copy link to clipboard

Copied

Our company is mandating that everyone update to Office 365.

We've been using Office 2010 with RH 9 without issue. But does RH 9 work with Office 365?

One of the writers on my team updated his system to Office 365 and got this error when he tried to generate printable output:

Call me crazy, but Office 365 is definitely newer than Word 2000.

TOPICS
Documentation

Views

236

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Does RH9 Printed Manual Generation work with Office 365?

Enthusiast ,
Jan 07, 2016

Copy link to clipboard

Copied

Our company is mandating that everyone update to Office 365.

We've been using Office 2010 with RH 9 without issue. But does RH 9 work with Office 365?

One of the writers on my team updated his system to Office 365 and got this error when he tried to generate printable output:

Call me crazy, but Office 365 is definitely newer than Word 2000.

TOPICS
Documentation

Views

237

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 07, 2016 0
LEGEND ,
Jan 07, 2016

Copy link to clipboard

Copied

Indeed the error is misleading. Basically RoboHelp is advising that it doesn't understand the installed version of Word. Certainly Word in the 365 is newer, but RoboHelp won't understand how to work with it.

You should definitely consider upgrading to RoboHelp (2015 release).

Cheers... Rick

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 07, 2016 0
LEGEND ,
Jan 09, 2016

Copy link to clipboard

Copied

To chime in; Office 365 is interesting since there are multiple projects that you may be talking about. It includes the web apps, which are browser based versions of Word, PowerPoint, etc that run in the cloud. But most subscriptions also provide you with the desktop version of the programs. Since it's a subscription, you get the latest version as soon as it is released. (Currently 2016)

RoboHelp requires Word to be installed on your computer. So if you only have the web apps, it won't work. Most of the time, you also get the desktop versions. If you are using 2013, you can use RH11 or below. If you are using 2016, you need RoboHelp 2015 (patch 1).

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 09, 2016 0