Does RoboHelp integrate with Salesforce?

Explorer ,
May 19, 2015

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We're running RoboHelp v10, but would upgrade if needed in order to integrate with SF...

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Classic, Version control

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LEGEND ,
May 20, 2015

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New Here ,
Mar 22, 2016

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William,

I don't think it answers my question, which is substantially similar to OP.

We have RoboHelp 2015 and we need to publish huge help systems to Salesforce Knowledge. It would be ideal if topics were brought into Knowledge individually where we could tag them as appropriate.

I will use an add-in or third-party application if necessary. Switching to MadCap Flare or other software is a less enticing solution since it involves giving up a great deal of expertise (I am a Blue Sky Software RoboHelp 1.0 customer from 1991).

I've scoured Google results and Adobe, so now I'll go check Salesforce. Ironically, their help doesn't seem all that great, but their community is probably pretty busy and helpful.

Thanks

Julia

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LEGEND ,
Mar 23, 2016

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I'm not familiar with Salesforce, so I don't know how much help I can be.

If you want all the topics individually, try creating an XML output with RoboHelp. You can choose to export to XHTML and that will get you a list of individual topics without all the skin files etc. And several XML files that include the TOC, CSH info, etc.

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Explorer ,
May 20, 2015

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Thanks, William. This somewhat helps. I need the help to surface in SF's knowledge base. I'll need to talk to our SF Administrator to find out if this is possible.

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