Dynamic Content filters on RoboHelp

[jensk80573251]

Hi,

I use Robohelp 2019.

I set 3 filter groups: Language (English, German), Technical (tech1, tech2) and Steps ( step1, step2).

Then, I assigned these tags to the topics. In such a way, each topic has one selection of each filter group. For example, Topic one is tagged with English, tech1, and step2. And Topic 2 is tagged with german, tech2 and step2.

My purpose is to enable the user to have only the topics which have exactly the selected filters. For example when he/she selects English, tech1 and step1 the topic 1 should appear; but when the user selects English, tech1, and step2, no topics should appear.

The problem I actually have is that the filters are seemingly applied with "Or" relations between them on the home page. For example, when I select german, tech2 and step2 I have all the topics with german tag and the topics with the tech2 tag and the topics with step2 tag. In other words, I have almost all the topics on the homepage. Then, when I access to a topic page, I have no content inside because the filters are applied now with "AND" relation. I do not use any condition expression. I would like to set "AND" relation between all the filters on the homepage.

Any help, much appreciated!

[Peter Grainge]

After opening your output, click the Refresh icon in your browser. I don't think it's that but worth a try.

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See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[jensk80573251]

Maybe because of the RHPJ file (it is the same name as the old project). I sent you a simpler project. It is easier now to see what is exactly the problem. I have in this project the same wrong result. Please check how the tags and the filters are set and tell me if it is wrong.

[Peter Grainge]

Topic 1

Tagged English, Others and Step 2. If I select those filters I see Topic 1. It is the only topic with those filters so that is correct.

Topic 2

Tagged English, C Line and Step1. If I select those filters I see Topic 2. It is the only topic with those filters so that is correct.

Topic 3

Tagged German, C line and Step 2. If i select those filters I see Topic 2. It is the only topic with those filters so that is correct.

What are you expecting to see?

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See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[jensk80573251]

Yes, this is what I expect but not what I actually have. 

[Peter Grainge]

That was done in the last project you sent using your tagging and your responsive preset. I can't see how you can possibly get anything different.

Move the project to something like C:\MyProject. Generate to C:\MyProject\Output. Try more than one browser.

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See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[jensk80573251 · Accepted solution]

the problem was fixed by changing the output path.