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We include an email link in our product's Webhelp to allow our users to send us feedback on specific topics (none received so far but I live in hope that someone, somewhere, reads the help...).
A customer has asked if it's possible to include an email link in the help topics that will send an email to that customer's sys admin.
Clearly, a search and replace on all the htm files would do the trick, e.g. to replace my company's doc feedback email address with the customer's email on the Send Feedback link. But is there a more elegant way of doing this?
Anyone solved this already? Is the 2nd option above even possible?
cheers, Julie
I am assuming that you are looking to simply send en email from the user's system, right? If it is to be send automatically in the background, you need a server side solution.
I see two options: variable sets and JavaScript.
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I am assuming that you are looking to simply send en email from the user's system, right? If it is to be send automatically in the background, you need a server side solution.
I see two options: variable sets and JavaScript.