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Exporting help to Word or PDF does not export drop-down or expandable content

Explorer ,
Feb 20, 2020

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I frequently export my help content to Word so SMEs can review and edit the content. In the new RH 2019, when I export the help content to Word or PDF, any content contained in a drop-down or expandable field (and glossary terms inserted into a paragraph) is not exported into the Word doc or pdf. I need this functionality to allow easy reviewing of content for SMEs.

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Correct answer by Peter Grainge | Adobe Community Professional

Just to add to Amber's post.

 

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Exporting help to Word or PDF does not export drop-down or expandable content

Explorer ,
Feb 20, 2020

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I frequently export my help content to Word so SMEs can review and edit the content. In the new RH 2019, when I export the help content to Word or PDF, any content contained in a drop-down or expandable field (and glossary terms inserted into a paragraph) is not exported into the Word doc or pdf. I need this functionality to allow easy reviewing of content for SMEs.

Adobe Community Professional
Correct answer by Peter Grainge | Adobe Community Professional

Just to add to Amber's post.

 

image.png

 

TOPICS
New UI

Views

183

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Feb 20, 2020 0
Adobe Community Professional ,
Feb 20, 2020

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In Update 10 there was a change added to allow this I believe. In the preset make sure you select the option to inlucde dropdown content.

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Feb 20, 2020 0
Adobe Community Professional ,
Feb 20, 2020

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Just to add to Amber's post.

 

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Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Feb 20, 2020 0
Explorer ,
Feb 21, 2020

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Excellent. I had not thought to look in the pre-set for Word and PDF. Thanks much!

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Feb 21, 2020 0
Explorer ,
Feb 28, 2020

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I answered the wrong question.

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Feb 28, 2020 0
Adobe Community Professional ,
Feb 28, 2020

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Content removed as it was based on what was posted above.

 

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Feb 28, 2020 0