Failed to generate PDF. Failed to transform into PDF pages. RH2019

New Here ,
Jun 29, 2021 Jun 29, 2021

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Hi,

I get this message when generating a PDF. No issues with HTML. I'm at a loss at what I should be doing. My RH is up to date. 

Thanks in advance!

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Output presets

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correct answers 1 Correct Answer

Adobe Community Professional , Jun 30, 2021 Jun 30, 2021

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Adobe Community Professional ,
Jun 29, 2021 Jun 29, 2021

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Classic or New UI? Is it happening in the sample projects too? Was it working before - if so, what changed?

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New Here ,
Jun 30, 2021 Jun 30, 2021

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This is my first time trying the PDF output... I have the new UI. When I try a blank project and generate, it works.

Thanks 🙂

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Adobe Community Professional ,
Jun 30, 2021 Jun 30, 2021

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New Here ,
Jul 07, 2021 Jul 07, 2021

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Hi Jeff!

A million thanks! I went through and thoroughly cleaned the project (which was imported from Flare) and removed orphaned pages. It now works. Thanks again for your help!

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Resources
RoboHelp Documentation