Failed to Generate Responsive HTML5 Output - How to fix?

[Jared Hess]

I'm using RH 2017, Update 1.

When generating to HMTL5 output on one of a small skeleton project our team uses, I'm getting this error.

Any ideas on how to fix it? It's something with this project but I don't know what. HTML5 output works fine on sample projects RH provides.

The compliation log is below. It really doesn't give any deatils on how to fix this:

Starting compilation...

Responsive HTML5 preprocessor 13.0.1.279

Clearing output folder...

Compiling D:\git\pcdmishelp\Skeletor\!SSL!\Responsive_HTML5\index.htm ...

Preparing to create Responsive HTML5 output...

Preparing files for Responsive HTML5 output...

Copying files...

Updating files...

Finished preparing in 4 sec(s)

Initializing compiler...

Generating Responsive HTML5 1.00 (13.0.1.279)...

Processing TOC data...

Updating topics...

Updating Book_Topic_(NonCore).htm...

Updating Book_Topic_(Planner).htm...

Updating Book_Topic_1.htm...

Updating Book_Topic_2.htm...

Updating Dropspot_Examples.htm...

Updating Files_in_Automation_Objects_Help.htm...

Updating Images.htm...

Updating MindMap_Files.htm...

Updating Movies.htm...

Updating NonCore_Topic.htm...

Updating object_hierarchy_chart.htm...

    Warning:Image maps are not converted to relative size.

Updating Process_to_Modify_the_Chart.htm...

Updating ReadMe.htm...

Updating Scripts.htm...

Updating Snippets.htm...

Updating Some_Skeleton_Structure.htm...

Updating Style_Sheets.htm...

Updating SubFolder1/NestedFolder/Topic_in_a_Nested_Folder.htm...

Updating SubFolder1/SubFolder_1_-_Planner_Test_Topic.htm...

Updating SubFolder1/SubFolder_1_Topic_1.htm...

Updating SubFolder1/SubFolder_1_Topic_2.htm...

Updating SubFolder1/Subfoler_1_-_NonCore_Test.htm...

Updating SubFolder2/SubFolder_2_Topic_1.htm...

Updating SubFolder2/SubFolder_2_Topic_2.htm...

Updating Usage.htm...

Updating Welcome_to_Skeletor.htm...

Updating What_s_In_It_.htm...

Finished updating topics in 1 sec(s) : total 27 topic(s).

Processing index data...

Processing glossary data...

Processing full-text search data...

...........................................................

Finished processing full-text search data in 1 sec(s)

Processing context-sensitive help data...

Applying screen layout page (Topic) to topics...

Finished compiling Responsive HTML5 output in 7 sec(s)

Internal error encountered,  Failed to generate Responsive HTML5.

Compilation complete.

I don't know if this is related, but I think there might be something messed up with the screen layouts. If I try to any layout from the Gallery, it gives me this:

I tried changing the name to Charcoal_Grey3. It gets past this "already exists" error and I can generate, but then I still get the first "Failed to Generate" error.

[Captiv8r]

Hi there

For starters, try simply closing and restarting RoboHelp.

If that doesn't help, I might try deleting any of the layouts you aren't using. Then try to generate again. But before you do, I would create a totally new SSL of the Responsive HTML 5 type. Of course, you will also need to choose a layout for it before proceeding.

Give that a try and see how you fare.

Cheers... Rick

[Jared Hess]

Thanks for fast reply Rick!

The issue in part has something to do with the SSL output. I cleaned out the contents in that directory and rebuilt. It at least generates fine now. That clears up the "Failed to Generate" issue.

I still get the "screen layout [layout-name] already exists" message unless I rename the layout with a uniqe name for some reason. But that's less of an issue.

Anyway, I haven't modified any of these layouts so I'm okay trashing them. I tried doing that, but I still get the "already exists" error.