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Feedback links in RoboHelp

New Here ,
May 13, 2020

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I am wanting to add a feedback link to the bottom of each topic in our documentation. So something along the lines of 'Was this helpful?' with a yes or no, and if no a text box appears. RoboHelps support website appears to have this type of link, but I have been told via chat it is not possible.

 

Does anyone on this forum know if what I am looking for can be achieved using RoboHelp?

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Feedback links in RoboHelp

New Here ,
May 13, 2020

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I am wanting to add a feedback link to the bottom of each topic in our documentation. So something along the lines of 'Was this helpful?' with a yes or no, and if no a text box appears. RoboHelps support website appears to have this type of link, but I have been told via chat it is not possible.

 

Does anyone on this forum know if what I am looking for can be achieved using RoboHelp?

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May 13, 2020 0
Adobe Community Professional ,
May 13, 2020

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Chat are correct unless you want to purchase RoboHelp Server as well. Then I think it can be done but I'm not sure.

 

You haven't said which version of RoboHelp you are using. If it is 2019 New UI, that adheres strictly to HTML5 and CSS3 standards. It might therefore be possible for your developers to create something.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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May 13, 2020 0
New Here ,
May 13, 2020

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Thank you, that is really helpful. On chat I was told just 'that is not possible' so your reply has given me an idea of where to go from here to achieve what we want. We are on the new version so hopefully our developers can do something

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Adobe Community Professional ,
May 14, 2020

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May 14, 2020 0