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Font use delay

Community Beginner ,
Apr 29, 2019

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Hi,

As someone else already asked, “Why is there between 3 and 6 seconds delay when I click the Font scrolling arrow?

  • You answered that RH had to verify the Font listing or group or available.

When the Topic is open for edition, can’t it check the fonts available once and remember it?

I’m pretty sure that 99% of RH users use the fonts offered.

Pierre

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Font use delay

Community Beginner ,
Apr 29, 2019

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Hi,

As someone else already asked, “Why is there between 3 and 6 seconds delay when I click the Font scrolling arrow?

  • You answered that RH had to verify the Font listing or group or available.

When the Topic is open for edition, can’t it check the fonts available once and remember it?

I’m pretty sure that 99% of RH users use the fonts offered.

Pierre

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Adobe Employee ,
Apr 29, 2019

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Hi Pierre,

Can you drop me an email at amisingh@adobe.com once with a sample project and all reported issues.

Also can you please confirm if you have update 6 installed for RH2019.

Issues fixed in Adobe RoboHelp (2019 release)

thanks

Amitoj Singh

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Adobe Community Professional ,
Apr 30, 2019

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That's way longer than I am seeing with some 200 fonts installed. How many have you got? The machine is an i7 with 16gb of ram.

Nonetheless, Adobe are aware of your report and the one you refer to. It will be looked at.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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