Frameless Search performance Issue

[#1]

Hey,

We are currently using RH2019 update 10, with a rather large project (~2300 topics). After initiating a search and clicking on a result, we are getting a huge performance drop... load times being between 200 secs to just crashing the browser (Chrome 79.0.3945.117, IE11).

We have also tested and observed this issue with update 9 of RH2019.

This is only an issue in the Frameless output as we were able to generate a Responsive HTML5 output and had no issues with the search.

This doens't seem to be an issue with lunr doing the search but something within the Robohelp functions that gets executed once a page is loaded with ?rhsearch=something in the url.

Is anyone else experiencing this type of slowness with the new frameless skin?

[#2]

Hey,

We are currently using RH2019 update 10, with a rather large project (~2300 topics). After initiating a search and clicking on a result, we are getting a huge performance drop... load times being between 200 secs to just crashing the browser (Chrome 79.0.3945.117, IE11).

We have also tested and observed this issue with update 9 of RH2019.

This is only an issue in the Frameless output as we were able to generate a Responsive HTML5 output and had no issues with the search.

This doens't seem to be an issue with lunr doing the search but something within the Robohelp functions that gets executed once a page is loaded with ?rhsearch=something in the url.

Is anyone else experiencing this type of slowness with the new frameless skin?

[#3]

Are you experiencing the delays with say Firefox and Chrome as well?

[#4]

Hi Peter,

Yes we do experience the delays in Firefox and Chrome as well.

[#5]

I am making some enquiries.

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www.grainge.org

[#6]

Just to let you know the issue has been reproduced and is being looked into.

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www.grainge.org

[#7]

Performance should be better with Update 11 applied. Are you seeing an improvement?

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www.grainge.org

[#8]

Hi Peter,

We've been doing some testing with Update 11 and we saw an improvement in our smaller test projects but our main project, the one with 2300 topics, is still seeing the same issues.

We have a french and english version of this project, each with ~2300 topics and both have this issue.

[#9]

I saw some changes had been made to search in Update 11 and thought that included this issue. It is  being worked on so hopefully you will see something in the next update.

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www.grainge.org