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Frequent script error from "Display in auto-sizing/custom-sized popup"

New Here ,
Nov 27, 2014

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RoboHelp HTML 9 and 11. I call an auto-sizing popup to explain a button on an image map. Sometimes it works OK. In certain cases I regularly get the following error message:

2014-11-27 15_02_12-Script Error.png

I just upgraded to RH 11 before reporting the problem, in case it was solved. But it isn't.

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Frequent script error from "Display in auto-sizing/custom-sized popup"

New Here ,
Nov 27, 2014

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RoboHelp HTML 9 and 11. I call an auto-sizing popup to explain a button on an image map. Sometimes it works OK. In certain cases I regularly get the following error message:

2014-11-27 15_02_12-Script Error.png

I just upgraded to RH 11 before reporting the problem, in case it was solved. But it isn't.

Topics

HTML

Views

165

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
Nov 27, 2014

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Hi there

Perhaps try clicking Tools > Update DHTML Effects?

Cheers... Rick

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greyowl7 LATEST
New Here ,
Nov 28, 2014

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Thanks for the tip. But it doesn't help. I call a popup from a popup. The problem seems to relate to the fact that popups use javascript. Can it be that I'm the only person to see this problem?

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