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Generating Printed documentation doesn't stop. Robohelp hangs

New Here ,
Jun 08, 2017

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I am trying to generate a PDF from a large project. It has 2335 topics. When I publish to PDF, it does not create the PDF. It creates a Word file instead.

But even with Word, the Generating Printed Documentation dialog opens and never stops. According to the Output view tab behind it, the word file is created but it never creates the PDF. I can go an open the Word file as well. But the dialog never goes away adn the PDF is never created so I can't do anything else in Robohelp. I also cannot manually cancel the dialog. I have to go to Task Manager and stop Robohelp. Anyone know how to fix this?

Thanks,

Gillian

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Generating Printed documentation doesn't stop. Robohelp hangs

New Here ,
Jun 08, 2017

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I am trying to generate a PDF from a large project. It has 2335 topics. When I publish to PDF, it does not create the PDF. It creates a Word file instead.

But even with Word, the Generating Printed Documentation dialog opens and never stops. According to the Output view tab behind it, the word file is created but it never creates the PDF. I can go an open the Word file as well. But the dialog never goes away adn the PDF is never created so I can't do anything else in Robohelp. I also cannot manually cancel the dialog. I have to go to Task Manager and stop Robohelp. Anyone know how to fix this?

Thanks,

Gillian

Topics

Documentation

Views

143

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jun 09, 2017

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Try not generating the PDF from RoboHelp. Turn that  option off and generate just the Word doc. I suspect that will work and then you can generate the PDF. I always use that workflow anyway to tidy up bad page breaks and suchlike.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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