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Generation of a project with one folder containing topics resulted in duplication of the project folders. What is causing this?

Community Beginner ,
Mar 06, 2017

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Using RH11.4

The project contains only one Topic folder (with no subfolders): [drive]\ECS Online Help\ECS Help\Topics

When I generate the project the SSL! folder for that help project contains duplicate folders: [drive]\ECS Online Help\ECS Help\!SSL!\WebHelp\Topics\Topics\topics.

Explorer looks like this:

Next folder level:

Next folder level:

Finally the topics:

Nope, that should do it!

What I was somewhat expecting to see was that you had another folder inside the Topics folder that was named Topics. So there's definitely something amiss here.

I might suggest you try creating a new Single Source Layout. If you aren't familiar with that process, I believe I have a video that will show you how to accomplish it.

Click here to view

Once you add a fresh layout, generate and see if the problem persists.

Cheers... Rick

TOPICS
WebHelp

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Generation of a project with one folder containing topics resulted in duplication of the project folders. What is causing this?

Community Beginner ,
Mar 06, 2017

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Using RH11.4

The project contains only one Topic folder (with no subfolders): [drive]\ECS Online Help\ECS Help\Topics

When I generate the project the SSL! folder for that help project contains duplicate folders: [drive]\ECS Online Help\ECS Help\!SSL!\WebHelp\Topics\Topics\topics.

Explorer looks like this:

Next folder level:

Next folder level:

Finally the topics:

Nope, that should do it!

What I was somewhat expecting to see was that you had another folder inside the Topics folder that was named Topics. So there's definitely something amiss here.

I might suggest you try creating a new Single Source Layout. If you aren't familiar with that process, I believe I have a video that will show you how to accomplish it.

Click here to view

Once you add a fresh layout, generate and see if the problem persists.

Cheers... Rick

TOPICS
WebHelp

Views

264

Likes

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 06, 2017 0
LEGEND ,
Mar 06, 2017

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Hi there

Can you please share with us a screen capture of your Project Manager Pod? And before you capture the screen, please expand all as shown in the image below.

5642.png

Cheers... Rick

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Mar 06, 2017 0
Community Beginner ,
Mar 06, 2017

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Do you need more than this?

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Mar 06, 2017 0
LEGEND ,
Mar 06, 2017

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Nope, that should do it!

What I was somewhat expecting to see was that you had another folder inside the Topics folder that was named Topics. So there's definitely something amiss here.

I might suggest you try creating a new Single Source Layout. If you aren't familiar with that process, I believe I have a video that will show you how to accomplish it.

Click here to view

Once you add a fresh layout, generate and see if the problem persists.

Cheers... Rick

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Mar 06, 2017 0
brickerd LATEST
Community Beginner ,
Mar 07, 2017

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Your response prompted me to look at the WebHelp SSL properties where I found that the path to the output folder contained an extra '\Topics' folder in the string. Removed that, saved and regenerated but got the same results as the initial problem.

Deleted the WebHelp folder from the SSL folder and regenerated. The extra 'topics' folder did not appear.

I think the key was a combination of the two actions above.

Appreciated your help. Thanks

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Mar 07, 2017 0