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Getting a window to save the Printed documentation.dotx file when trying to create printed documentation

Participant ,
Jan 18, 2017

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Hello,

I am trying to create the printed documentation for a project. A window keeps popping up to save the Printed Documentation.dotx that I use for the Word document. Even when I click Save, the file does not save and the window keeps re-appearing. I can't seem to get the window to close and not reappear. I am not able to successfully create the printed document version of my help project.

I have not encountered this before.

Thanks,

MDawn

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Getting a window to save the Printed documentation.dotx file when trying to create printed documentation

Participant ,
Jan 18, 2017

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Hello,

I am trying to create the printed documentation for a project. A window keeps popping up to save the Printed Documentation.dotx that I use for the Word document. Even when I click Save, the file does not save and the window keeps re-appearing. I can't seem to get the window to close and not reappear. I am not able to successfully create the printed document version of my help project.

I have not encountered this before.

Thanks,

MDawn

TOPICS
Documentation

Views

142

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 18, 2017 0
Adobe Community Professional ,
Jan 18, 2017

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Hi, a few questions.

Which version of Robohelp are you using?

Is the dialog box just a regular Save As dialog box?

Where does that template live? Is it inside the project folder or elsewhere?

Are you using source control?

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Jan 18, 2017 0
Adobe Community Professional ,
Jan 18, 2017

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Also does it happen if you try one of the supplied sample projects? If not,

try creating a new layout, not a duplicate.

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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