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Glossary tab is looking in the wrong place for the Glossary file

Explorer ,
Jan 26, 2015

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Running 11.0.3.268.

I am testing the Responsive layout. In my test project, the TOC, Index, and Search tabs are all functional, but when I click the Glossary tab, I get the IE "This page can't be displayed" message. The path listed on this page is:

C:\My_Stuff\Docs\Help Output\ResponsiveHTML5\ProfitX\template\PROFITX_2\glossary1.htm

I can see, however, that the glossary file is actually located at:

C:\My_Stuff\Docs\Help Output\ResponsiveHTML5\ProfitX\glossary.htm

Can anyone tell me where can I adjust my settings so that the generated project will be able to find the glossary file?

Thanks!

This seems to be the Glossary.slp page. That's the correct location, but there will only be a hyperlink on the Topic.slp, Index.slp and Toc.slp.

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Glossary tab is looking in the wrong place for the Glossary file

Explorer ,
Jan 26, 2015

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Running 11.0.3.268.

I am testing the Responsive layout. In my test project, the TOC, Index, and Search tabs are all functional, but when I click the Glossary tab, I get the IE "This page can't be displayed" message. The path listed on this page is:

C:\My_Stuff\Docs\Help Output\ResponsiveHTML5\ProfitX\template\PROFITX_2\glossary1.htm

I can see, however, that the glossary file is actually located at:

C:\My_Stuff\Docs\Help Output\ResponsiveHTML5\ProfitX\glossary.htm

Can anyone tell me where can I adjust my settings so that the generated project will be able to find the glossary file?

Thanks!

This seems to be the Glossary.slp page. That's the correct location, but there will only be a hyperlink on the Topic.slp, Index.slp and Toc.slp.

Topics

HTML5 layout

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Jan 26, 2015 0
LEGEND ,
Jan 28, 2015

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Can you open the .slp pages in RoboHelp? (Project Set-up > Screen Layouts > You layout.) If you switch to HTML mode and search for glossary1, you will probably find the culprit. If you change the text, it should work fine.

Kind regards,

Willam

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Jan 28, 2015 0
Explorer ,
Jan 28, 2015

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Yes, I can open the .slp pages in RoboHelp. As you suggested, I have examined the Glossary page, in HTML mode, but can find no reference to "glossary1."

Oddly enough, I've discovered that the Glossary tab works properly when my Responsive layout is viewed full screen (desktop), but when the screen size is reduced to that of a tablet or a phone, the Glossary tab behaves as I first described it.

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Jan 28, 2015 0
LEGEND ,
Feb 09, 2015

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Search for:

<div class="bar_glossary" data-class="topic_page: !@.l.uimode"

  id="xmlEditorButtonBarGLO" title="Glossary">

You should find the link below there.

Do you have a topic called Glossary in your project by any chance?

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Feb 09, 2015 0
Explorer ,
Feb 10, 2015

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Thank you for the suggestions. I did look in the Glossary.slp file, but I did not find the information you suggested I search for. The closest I can find is this:

code snippet.png

I do not see a link below it.

Also, I don't have a topic called "Glossary."

On my end, I have tried renaming my Glossary, as well as deleting it and recreating it, but I still can't get it to work.

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Feb 10, 2015 0
LEGEND ,
Feb 11, 2015

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This seems to be the Glossary.slp page. That's the correct location, but there will only be a hyperlink on the Topic.slp, Index.slp and Toc.slp.

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Feb 11, 2015 0
Explorer ,
Feb 11, 2015

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Thank you for clarifying where I needed to look. After modifying the Glossary.slp references in the Index, Table of Contents, and Topic .slp files, I was able to get the Glossary content to show up in the generated responsive layout, at all resolutions. Getting this fixed is great. Thanks!

Curiously though, when I now click the Search tab/button, I get this:

search.png

Since this used to work, all I can think is that I've unintentionally broken something in an .slp file. I didn't touch any reference to Search in those files, but something isn't right. I'd appreciate it if you could glance through the recently modified sections of the .slp files (below) and let me know if anything looks amiss. Thank you.

glossary.png

index.png

table of contents.png

topic.png

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Feb 11, 2015 0
LEGEND ,
Feb 11, 2015

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Ai. The Topic.slp is playing up. This is a bother, since restoring it may be a bother.

The easiest way to fix it, is as follows:

  • Add the Theme1 layout again to the project under a different name.
  • Make a copy of the !ScreenLayout! folder, just to be safe.
  • Using Windows, find the Topic.slp of the newly added Theme 1.
  • Paste the Topic.slp from the new Theme 1 into your customised theme 1. (Only the Topic.slp file)

Regenerate the help. The output should now be ok.

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Feb 11, 2015 0
Explorer ,
Feb 11, 2015

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That fixed my Search problem. Thanks so much for your help!

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Feb 11, 2015 0