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Google Analytics Site Search w/ WebHelp

New Here ,
Nov 06, 2017

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Hello! I have a WebHelp project that I'm currently getting Google Analytics data on (yay for Master Pages!), but can't figure out how to get Site Search Tracking to work within the pages. I've tried multiple query parameters (rhsearch,s,r) but it's not recording anything. Am I missing something here as it has worked fine in the past on HTML5 projects? Is this a limitation to WebHelp only? If so, is there a workaround (or another search product we should be using)?

Thank you in advance!

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Google Analytics Site Search w/ WebHelp

New Here ,
Nov 06, 2017

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Hello! I have a WebHelp project that I'm currently getting Google Analytics data on (yay for Master Pages!), but can't figure out how to get Site Search Tracking to work within the pages. I've tried multiple query parameters (rhsearch,s,r) but it's not recording anything. Am I missing something here as it has worked fine in the past on HTML5 projects? Is this a limitation to WebHelp only? If so, is there a workaround (or another search product we should be using)?

Thank you in advance!

Topics

WebHelp

Views

185

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 06, 2017

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What version of RH was used to create the WebHelp (not HTML5) output?

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New Here ,
Nov 06, 2017

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Sorry, should have put that in my initial post! RH2015 version 12.0.4.460.

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Adobe Community Professional ,
Nov 06, 2017

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