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Has anyone used the chatbot output yet?

New Here ,
Jul 21, 2020

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I'm trying to use the chatbot output to see how we can integrate into our online help but I just keep getting "Failed to generate" error

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Has anyone used the chatbot output yet?

New Here ,
Jul 21, 2020

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I'm trying to use the chatbot output to see how we can integrate into our online help but I just keep getting "Failed to generate" error

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Adobe Community Professional ,
Jul 21, 2020

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There might be a log file that could help you identify where it failed. Right-click on the output preset and select View Log (or similar)

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Adobe Community Professional ,
Jul 22, 2020

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Chatbot requires you to use a Chatbot engine. Take a look at the About RoboHelp sample project where using the 2020 features is explained. Look in the Outputs folder.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Adobe Community Professional ,
Jul 22, 2020

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There is a webinar tomorrow (23 July) about Microcontent and Chatbots. See this post.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Jul 22, 2020

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Thanks for the help. I couldn't find any details about it in the online help.  The About RoboHelp project also didn't give any information about the things that need to be done on the DialogFlow side.  It was all trial and error.  The publish log simply said chatbot generation failed.  I hope there is more information in the webinar.

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Adobe Community Professional ,
Jul 22, 2020

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In the Output folder there is a specific topic on Chatbot.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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