Headers and footers are missing from PDF after RoboHelp 2019 Update 11

Community Beginner ,
Feb 27, 2020

Copy link to clipboard

Copied

I am seeing a couple issues. Headers are footers are missing on some pages of my PDF after the Update 11. Turning off the Specify separate headers and footers setting seems to help somewhat although not completely. And it's not the perfect solution as I want to use separate headers and footers.

If I omit the Table of Contents, my footers (which contain page numbers) are gone completely. This is problematic because I do not want a Table of Contents in one of my documents.

Is anyone else having issues like this after the update?

TOPICS
New UI, Output presets

Views

140

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Headers and footers are missing from PDF after RoboHelp 2019 Update 11

Community Beginner ,
Feb 27, 2020

Copy link to clipboard

Copied

I am seeing a couple issues. Headers are footers are missing on some pages of my PDF after the Update 11. Turning off the Specify separate headers and footers setting seems to help somewhat although not completely. And it's not the perfect solution as I want to use separate headers and footers.

If I omit the Table of Contents, my footers (which contain page numbers) are gone completely. This is problematic because I do not want a Table of Contents in one of my documents.

Is anyone else having issues like this after the update?

TOPICS
New UI, Output presets

Views

141

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 27, 2020 0
Engaged ,
Feb 28, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 28, 2020 0
JC2 LATEST
Community Beginner ,
Feb 28, 2020

Copy link to clipboard

Copied

Thank you, Karin. Yes that was it! The headers and footers are showing after increasing the download timeout.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 28, 2020 0
Adobe Community Professional ,
Feb 28, 2020

Copy link to clipboard

Copied

Apologies. Yes quite possibly. For some reason I had it in mind that was failing to complete rather than completing but with issues.

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 28, 2020 0