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Homepage wrecked?

Explorer ,
May 15, 2020

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Hi, Everyone.

 

I don't know where to start in describing the problems of this output. Have a look at the homepage (Screenshot 1). Screenshot 2 is what the homepage is supposed to look like.

 

NOTE-1:  I'm using a new copy of the Oceanic skin. My previous usage of Oceanic got even more messed up than this, and I had to abandon it.

 

NOTE-2:  the output of the second topic is also broken. Notice the multiple breadcrumbs getting repeated. There's actually 35 breadcrumbs that extend off the screen (Screenshot 3).

 

 

SCREENSHOT 1

homepage all messed up.PNG

 

---------------------------------------------------------------------------

SCREENSHOT 2

homepage.PNG

 

----------------------------------------------------------------------------

SCREENSHOT 3

Topic 2.PNG

 

 

 

 

Hi, Everyone.

 

Just wanted to report a solution. My project/homepage seemed broken. But it turns out to have been a simple problem:  a link was pointing to a topic with a network address. The length of the file path might've been the problem. 

 

As soon as I fixed that link -- i.e., pointed the link to the file on my hard drive -- the generated output returned to normal.

 

BACKSTORY:   I had been experiencing slow performance in RH 2019. By adobe's advice, I moved my project folder from a network location to my hard drive. This greatly improved RH performance. However, that's when the output got messed up.  

 

HOW I FOUND THE SOLUTION:  Peter gave me the idea of running a broken links report for a completely different problem. Sounded like a good thing to do for this problem. Sure enough, in the broken links report, I could see one link had an extra-long file path leading to a network drive. It was the only one. Light-bulb moment! Redirecting that link to my hard drive fixed it. 

 

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Homepage wrecked?

Explorer ,
May 15, 2020

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Hi, Everyone.

 

I don't know where to start in describing the problems of this output. Have a look at the homepage (Screenshot 1). Screenshot 2 is what the homepage is supposed to look like.

 

NOTE-1:  I'm using a new copy of the Oceanic skin. My previous usage of Oceanic got even more messed up than this, and I had to abandon it.

 

NOTE-2:  the output of the second topic is also broken. Notice the multiple breadcrumbs getting repeated. There's actually 35 breadcrumbs that extend off the screen (Screenshot 3).

 

 

SCREENSHOT 1

homepage all messed up.PNG

 

---------------------------------------------------------------------------

SCREENSHOT 2

homepage.PNG

 

----------------------------------------------------------------------------

SCREENSHOT 3

Topic 2.PNG

 

 

 

 

Hi, Everyone.

 

Just wanted to report a solution. My project/homepage seemed broken. But it turns out to have been a simple problem:  a link was pointing to a topic with a network address. The length of the file path might've been the problem. 

 

As soon as I fixed that link -- i.e., pointed the link to the file on my hard drive -- the generated output returned to normal.

 

BACKSTORY:   I had been experiencing slow performance in RH 2019. By adobe's advice, I moved my project folder from a network location to my hard drive. This greatly improved RH performance. However, that's when the output got messed up.  

 

HOW I FOUND THE SOLUTION:  Peter gave me the idea of running a broken links report for a completely different problem. Sounded like a good thing to do for this problem. Sure enough, in the broken links report, I could see one link had an extra-long file path leading to a network drive. It was the only one. Light-bulb moment! Redirecting that link to my hard drive fixed it. 

 

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May 15, 2020 0
Adobe Community Professional ,
May 15, 2020

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Impossible to tell what you have done from that. Send the project as before and I will try to look over the weekend.

 

Please include which preset is giving this.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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May 15, 2020 0
Explorer ,
May 15, 2020

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Thanks, Peter. Just sent it.

 

Martin

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Explorer ,
May 21, 2020

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Hi, Everyone.

 

Just wanted to report a solution. My project/homepage seemed broken. But it turns out to have been a simple problem:  a link was pointing to a topic with a network address. The length of the file path might've been the problem. 

 

As soon as I fixed that link -- i.e., pointed the link to the file on my hard drive -- the generated output returned to normal.

 

BACKSTORY:   I had been experiencing slow performance in RH 2019. By adobe's advice, I moved my project folder from a network location to my hard drive. This greatly improved RH performance. However, that's when the output got messed up.  

 

HOW I FOUND THE SOLUTION:  Peter gave me the idea of running a broken links report for a completely different problem. Sounded like a good thing to do for this problem. Sure enough, in the broken links report, I could see one link had an extra-long file path leading to a network drive. It was the only one. Light-bulb moment! Redirecting that link to my hard drive fixed it. 

 

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May 21, 2020 0