Is this long, tedious process really necessary? Is there a better way?
Yesterday? The day before GDPR goes into effect?? Talk about a rush deadline! According to a quick Google, consent for cookies all depends on what you're using them for - some don't require any consent at all.
That was my thinking, too! I have about 90 different help projects. I want to just delete (or hide) the old ones.
Also, my boss ran the OneTrust cookie scanner dealio and found a bunch of files like "rhandsearch" which I know are scripts that RH uses to make/display the help, but it sets off alarms. Does anyone know if Adobe will be addressing the GDPR stuff regarding cookies/scripts in the help files?
That was my thinking, too, but management and their legal team think otherwise. CYA.
Anything that can identify the user, including usernames, IP addresses, and so on, are considered PII and have everything to do with GDPR.
All too often I have noticed that with things such as this, management falls prey to what I've coined as "Herd mentality".
We are working on this and will share details within in next 2-4 days.
Product Manager - Adobe Tech Comm Tools
For what it's worth, I've reached out to Adobe for some clarification on this thread. Hopefully they will be commenting on it soon with a definitive answer.
Please refer to the following technote with details on how to disable cookies and impact of the same with Responsive HTML5
I have added some notes about this in Using RoboHelp 2017 Item 15 on my site. The fix is also for RoboHelp 2015.
See www.grainge.org for free RoboHelp and Authoring information.