how do I fix an "api-ms-win-crt-runtime-|1-1-0.dll missing" error?

New Here ,
Aug 22, 2015 Aug 22, 2015

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I got a api-ms-win-crt-runtime-|1-1-0.dll missing error when I installed a trial version of RoboHelp 2015, how do I fix this?

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Adobe Community Professional ,
Aug 23, 2015 Aug 23, 2015

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This is not something I have ever seen reported for RoboHelp but a quick Google suggests that Windows needs to be updated. See this link which covers the same problem with another app.

SmartFTP - The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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RoboHelp Documentation