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How to embed video which by default launches in a new tab?

Community Beginner ,
Jan 19, 2017

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I would like to embed a  video in webhelp which by default opens at its Youtube address in a separate tab.

Customers with limited (or, no) internet access tend to see 'Internet Explorer cannot display the webpage' plop in the middle of the page which we'd like to avoid.

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How to embed video which by default launches in a new tab?

Community Beginner ,
Jan 19, 2017

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I would like to embed a  video in webhelp which by default opens at its Youtube address in a separate tab.

Customers with limited (or, no) internet access tend to see 'Internet Explorer cannot display the webpage' plop in the middle of the page which we'd like to avoid.

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Jan 19, 2017 0
LEGEND ,
Jan 20, 2017

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Hi there

Your question is very curious. You ask:

I would like to embed a  video in webhelp which by default opens at its Youtube address in a separate tab.

Then you continue with:

Customers with limited (or, no) internet access...

The only way to view YouTube videos on YouTube is to be connected to the internet, no?

I'm not sure I follow the remainder of the query.

Cheers... Rick

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Jan 20, 2017 0
LEGEND ,
Jan 20, 2017

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I suppose I should add that when you mention WebHelp, I'm making an assumption that the WebHelp is being viewed via a web server perhaps on the internet. I do see where one might have it configured where it's on a company intranet or even installed on a local PC. And in those cases there may not be internet access. Is that what you mean?

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Jan 20, 2017 0
Community Beginner ,
Jan 22, 2017

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Yes!

I am hosting it on the intranet and machines with no access to internet tend to see the following-

which I'd like to avoid as it seemingly leaves a bad impression (my team opines).

A Youtube video which by default plays in a new tab seems to be the only solution in this situation.

Could you please help?

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Jan 22, 2017 0