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HTML5 Projects Publishing to Wrong RoboHelp Server Contexts Folder

Explorer ,
Oct 23, 2018

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Our RoboHelp Server Configuration Manager only list one context, the default /roboHelp to which our projects - both WebHelp Pro & Responsive HTML5 - have published to in the past. Recently we've noticed that our projects are publishing into a "rh" context. We did not create this context, not knowingly anyway. Additionaly, this 'rh' context does not appear as an option in the context drop-down list. We only see /robohelp.

Config Mngr - Context.png

As far as I can tell, this rh context and publishing behavior started happening after we installed the Update 1 patch for RH Server 10. We are running RH Server 10.0.1.237 with Tomcat 8.5. And were using RH 2017.

Any ideas on how to delete the 'rh' context sense we can't select it in the Configuration Mngr? At this point the only thing I can think of is to reinstall the RH server software.

Contexts Folders.png

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HTML5 Projects Publishing to Wrong RoboHelp Server Contexts Folder

Explorer ,
Oct 23, 2018

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Our RoboHelp Server Configuration Manager only list one context, the default /roboHelp to which our projects - both WebHelp Pro & Responsive HTML5 - have published to in the past. Recently we've noticed that our projects are publishing into a "rh" context. We did not create this context, not knowingly anyway. Additionaly, this 'rh' context does not appear as an option in the context drop-down list. We only see /robohelp.

Config Mngr - Context.png

As far as I can tell, this rh context and publishing behavior started happening after we installed the Update 1 patch for RH Server 10. We are running RH Server 10.0.1.237 with Tomcat 8.5. And were using RH 2017.

Any ideas on how to delete the 'rh' context sense we can't select it in the Configuration Mngr? At this point the only thing I can think of is to reinstall the RH server software.

Contexts Folders.png

Topics

RoboServer

Views

407

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Oct 25, 2018

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Hi DirkD007,

To delete a context(say 'rh') without using the configuration manager, you have to delete the folder with the same name 'rh' , database/rhDB, all the files that start with your context name(rh) in the WEB-INF folder in the server installation directory.

      You can copy the published projects in the rh context to the corresponding areas in any other context for them to be reflected on the server without publishing again.

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