I am having problems importing Robohelp 19 project into Robohelp 2020 app

New Here ,
Jul 17, 2020

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I created a project with Robohelp 2019 trial version. I purchase the product and downloaded version 2020. I tried importing my project to version 2020 and it does not work. Do I have to do something else?

 

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I am having problems importing Robohelp 19 project into Robohelp 2020 app

New Here ,
Jul 17, 2020

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I created a project with Robohelp 2019 trial version. I purchase the product and downloaded version 2020. I tried importing my project to version 2020 and it does not work. Do I have to do something else?

 

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28

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Jul 17, 2020 0
Participant ,
Jul 17, 2020

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By "importing" do you mean that you open RH 2020, then select File > Upgrade Robohelp Classic Project? Do you get any errors?

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Jul 17, 2020 0
Adobe Community Professional ,
Jul 17, 2020

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Is your 2019 project in the New UI or the Classic version?

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Jul 17, 2020 0