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Import doesn´t work in trial RoboHelp version?

New Here ,
Jul 10, 2019

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I can´t import my files to Robohelp trial version 2019. Why? I start by open project, but it´s not possible to make an import of the files...

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Import doesn´t work in trial RoboHelp version?

New Here ,
Jul 10, 2019

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I can´t import my files to Robohelp trial version 2019. Why? I start by open project, but it´s not possible to make an import of the files...

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Adobe Community Professional ,
Jul 10, 2019

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Use the Upgrade Project option.

Peter Grainge

www.grainge.org

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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New Here ,
Jul 10, 2019

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I´ve tried, but it doesn´t work. It can´t seem to import the files. Is there any other way?

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Adobe Community Professional ,
Jul 10, 2019

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What version are you upgrading from?

What are the exact steps you are taking?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Jul 10, 2019

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I open this file with upgrade project option. I don´t have any previous version. 2019 is my first version, but i´m importing the files from another using the 2017 version

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Adobe Community Professional ,
Jul 10, 2019

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The file isn't showing the XPJ extension. Add that and try again.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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New Here ,
Jul 10, 2019

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how do I add the extensions?

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New Here ,
Jul 10, 2019

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I´ve tried renaming the file with xpj ending. That didn´t help….

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Adobe Community Professional ,
Jul 10, 2019

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In Windows File Explorer, right click and select Rename. Add .xpj

Then start the project upgrade again. The problem has been that there was no XPJ file for RoboHelp to see.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Adobe Community Professional ,
Jul 10, 2019

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So please do what I asked in one of the threads and create a numbered list

with the steps you are following starting by stating whether you are

opening 2019 or 2019 Classic.

Peter Grainge

www.grainge.org

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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New Here ,
Jul 10, 2019

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1.PNG

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New Here ,
Jul 10, 2019

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I think it´s classic version 2019.0.7

I´m sending you som pictures now2.PNG

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New Here ,
Jul 10, 2019

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Picture 33.PNG

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New Here ,
Jul 10, 2019

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Picture 44.PNG

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New Here ,
Jul 10, 2019

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Picture 55.PNG

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Adobe Community Professional ,
Jul 10, 2019

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  1. That's the new version. Before we go further is that what you really want? It's a big learning curve so I think right now you want Classic. You will find it from Windows Start button.
  2. If you click Contents rather than Table of Contents, do you see the topics?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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New Here ,
Jul 10, 2019

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New Here ,
Jul 10, 2019

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New Here ,
Jul 10, 2019

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