Import doesn´t work in trial RoboHelp version?

[#1]

I can´t import my files to Robohelp trial version 2019. Why? I start by open project, but it´s not possible to make an import of the files...

[#2]

I can´t import my files to Robohelp trial version 2019. Why? I start by open project, but it´s not possible to make an import of the files...

[#3]

Use the Upgrade Project option.

Peter Grainge

www.grainge.org

@petergrainge

[#4]

I´ve tried, but it doesn´t work. It can´t seem to import the files. Is there any other way?

[#5]

What version are you upgrading from?

What are the exact steps you are taking?

---

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[#6]

I open this file with upgrade project option. I don´t have any previous version. 2019 is my first version, but i´m importing the files from another using the 2017 version

[#7]

The file isn't showing the XPJ extension. Add that and try again.

---

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[#8]

how do I add the extensions?

[#9]

I´ve tried renaming the file with xpj ending. That didn´t help….

[#10]

In Windows File Explorer, right click and select Rename. Add .xpj

Then start the project upgrade again. The problem has been that there was no XPJ file for RoboHelp to see.

---

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[#11]

So please do what I asked in one of the threads and create a numbered list

with the steps you are following starting by stating whether you are

opening 2019 or 2019 Classic.

Peter Grainge

www.grainge.org

@petergrainge

[#12]

[#13]

I think it´s classic version 2019.0.7

I´m sending you som pictures now

[#14]

Picture 3

[#15]

Picture 4

[#16]

Picture 5

[#17]

1. That's the new version. Before we go further is that what you really want? It's a big learning curve so I think right now you want Classic. You will find it from Windows Start button.
2. If you click Contents rather than Table of Contents, do you see the topics?

---

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[#18]

!

[#19]

[#20]