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Index appears "stuck" and cannot scroll

Explorer ,
Apr 26, 2016

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I published a project in RoboHelp 2015 to a server for our iPads/iPhones. I have a fairly lengthy index. When viewing, I cannot scroll down the index list to view all topics available. It works only after I do a search within the Index. After searching, I am able to go back to the index tab and scroll down the list. Any suggestions?

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Index appears "stuck" and cannot scroll

Explorer ,
Apr 26, 2016

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I published a project in RoboHelp 2015 to a server for our iPads/iPhones. I have a fairly lengthy index. When viewing, I cannot scroll down the index list to view all topics available. It works only after I do a search within the Index. After searching, I am able to go back to the index tab and scroll down the list. Any suggestions?

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Apr 26, 2016 0
Explorer ,
Apr 26, 2016

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I should also mention that I generated the Responsive layout.

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Apr 26, 2016 0
Adobe Employee ,
Apr 26, 2016

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Hi

Thanks for reporting the issue.

Have you tried this after applying the update 3 and using fresh new layout from that?

If you still get the issue, could you please share us (amitjha@adobe.com) the published output link or project?

Thanks

Amit Jha

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Apr 26, 2016 0
Adobe Community Professional ,
Apr 26, 2016

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@amit Projects will not get past your filters, I have tried.

@lmlederer Use something like wetransfer.com


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Apr 26, 2016 0
Adobe Community Professional ,
Apr 26, 2016

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As an afterthought, does this happen with all browsers?


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Apr 26, 2016 0
Explorer ,
Apr 27, 2016

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The project is also published online through our SharePoint and the Index works with no issue.

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Apr 27, 2016 0
Adobe Community Professional ,
Apr 28, 2016

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So in your original post the issue was only when you were viewing locally, correct?

If so, please try locally with more than one browser to see which, if any work. Then repeat viewing from Sharepoint to see if the results change.

Another feature in an earlier version worked when published but not when viewed locally, hence exploring the same line.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Apr 28, 2016 0