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Installation of RoboHelp 9 on Windows 10

Community Beginner ,
Jun 12, 2017

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Hello,

Can RoboHelp 9 be installed on a Windows 10 machine?

Currently, the software is installed on an XP machine and we are looking forward to move it to a Windows 10 machine.

Adobe Community Professional
Correct answer by Peter Grainge | Adobe Community Professional

Be aware of Word version if you generate print and plan to upgrade that too.

Peter Grainge

www.grainge.org

@petergrainge

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Installation of RoboHelp 9 on Windows 10

Community Beginner ,
Jun 12, 2017

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Hello,

Can RoboHelp 9 be installed on a Windows 10 machine?

Currently, the software is installed on an XP machine and we are looking forward to move it to a Windows 10 machine.

Adobe Community Professional
Correct answer by Peter Grainge | Adobe Community Professional

Be aware of Word version if you generate print and plan to upgrade that too.

Peter Grainge

www.grainge.org

@petergrainge

Views

564

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Jun 12, 2017 1
Adobe Community Professional ,
Jun 12, 2017

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Sure it can be installed but the real question is will it work.

The answer is probably no as the last supported operating system for RoboHelp 9 was Windows 7.

See Compatible versions of OS and MS Word with RoboHelp


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Jun 12, 2017 0
LEGEND ,
Jun 12, 2017

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I'll have to fire up my studio machine, but I'm pretty confident that I have RoboHelp 8 as well as 9 (and others) on that machine. If memory serves, I believe it worked just fine. (studio machine is on Windows 10)

I'll report back in a short while to confirm.

Cheers... Rick

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Jun 12, 2017 0
LEGEND ,
Jun 12, 2017

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Hello again. Just returned from my studio where I'm happy to report that RoboHelp 9 seems to operate just fine on my other PC running Windows 10.

However, there are some things to note. It was installed under Windows 7 and later the PC was upgraded to Windows 10. And the Windows 10 is the Professional version.

I'm not sure if either of those facts makes a change. I suspect it really won't in the end. I would fully expect it to function. But only testing will prove it out.

As always, make sure you work with backup copies of things until you are certain!

Cheers... Rick

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Jun 12, 2017 1
Adobe Community Professional ,
Jun 12, 2017

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Be aware of Word version if you generate print and plan to upgrade that too.

Peter Grainge

www.grainge.org

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Jun 12, 2017 0
LEGEND ,
Jun 12, 2017

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Peter makes a very valid point.

Along those same lines, if you are producing WebHelp, the code may not work properly with the recent web browsers. Often, that comes with an operating system upgrade. So you may well find that you need to simply upgrade to the latest version of RoboHelp anyway, even though it still operates on Windows 10, because of that browser issue.

Cheers... Rick

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Jun 12, 2017 0
Community Beginner ,
Jun 14, 2017

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Well, Thankyou! 

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Jun 14, 2017 0
Community Beginner ,
Jun 26, 2017

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Browser issue and Word compatibility are the main issues you are going to find. No way will it work with a relatively modern version of Word (2010, 2013, 2016, 365). It would probably work with 2007, but I'm not sure.

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Jun 26, 2017 0