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Issues wtih HTML5 responsive output after updating to RH 14.0.9

New Here ,
Sep 22, 2019

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We updated to the latest version of RH Classic (14.0.9) this past week and since then noticed that our HTML5 responsive outputs contain several issues, including:

  • Spacing for numbers is no longer aligned
  • Spacing after bullet is no longer aligned
  • Random letters are bolded
  • Special characters like brackets don't show up in output

Everything looks fine in RH, including the preview window. We have not changed our css recently either. The only thing we have changed is updated to the latest version of RH Classic (we have been using RH Classic 2019 since it came out months ago.)

Has anybody else noticed these issues?

Please let me know.

Thanks,

James

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Issues wtih HTML5 responsive output after updating to RH 14.0.9

New Here ,
Sep 22, 2019

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We updated to the latest version of RH Classic (14.0.9) this past week and since then noticed that our HTML5 responsive outputs contain several issues, including:

  • Spacing for numbers is no longer aligned
  • Spacing after bullet is no longer aligned
  • Random letters are bolded
  • Special characters like brackets don't show up in output

Everything looks fine in RH, including the preview window. We have not changed our css recently either. The only thing we have changed is updated to the latest version of RH Classic (we have been using RH Classic 2019 since it came out months ago.)

Has anybody else noticed these issues?

Please let me know.

Thanks,

James

Topics

Classic

Views

144

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Adobe Community Professional ,
Sep 22, 2019

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I believe there's a fix but you might need to contact adobe for it.

https://community.adobe.com/t5/RoboHelp/Responsive-output-removes-parentheses-from-output-2019r9-upd...

 

Here's the original post which wasn't brought over to the new forums (not sure how long the google cache link will be available for):

https://webcache.googleusercontent.com/search?q=cache:DProUvrMV4cJ:https://forums.adobe.com/thread/2...

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Participant ,
Sep 27, 2019

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Yeah, from comparing the file they sent me to the file included in the release, some regular expressions in one of the js files used to create the build weren't quite correct. RegEx is super crazy... they did fix it fast, though, and they said there will be a hotfix soon.

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Adobe Community Professional ,
Sep 28, 2019

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I can provide you with a link to the hotfix from Adobe if you haven't already got it. Contact me via my site.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Mack_zie LATEST
New Here ,
Sep 30, 2019

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I got the fix. Thank you all!

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