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Labels aren't updating in RH2019 Indigo layout

Explorer ,
Jan 04, 2019 Jan 04, 2019

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I'm using RH2019.0.3 with an Indigo layout. I've set the language to English (US) and updated the English (US) Labels >> ResponsiveHelp >> Copyright label from 2017 to 2019 (along with a few other label updates). However, my output remains at 2017. Am I missing another step? Thank you!

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Community Expert ,
Jan 04, 2019 Jan 04, 2019

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I just tried the same albeit with English UK and it worked correctly. Have you got the language set correctly? Check File > Project Settings and the language in the output.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Explorer ,
Jan 04, 2019 Jan 04, 2019

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Thanks for the feedback, Peter. Yes - I have the project settings set to English (US).

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Community Expert ,
Jan 04, 2019 Jan 04, 2019

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At the risk of asking the obvious, you did save the label change first?

Peter Grainge

www.grainge.org

@petergrainge

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Explorer ,
Jan 04, 2019 Jan 04, 2019

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Yes! I even closed RH and re-opened to make sure the change saved.

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Community Expert ,
Jan 05, 2019 Jan 05, 2019

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Closing it might not necessarily force a save.

The only other thing i can think of right now is to select the skin again from the Gallery icon and name it Indigo2 or similar. See if it fails again.


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@petergrainge

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Explorer ,
Jan 07, 2019 Jan 07, 2019

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The labels are definitely saved. I tried creating a new skin and output for it - still no luck.

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Community Expert ,
Jan 07, 2019 Jan 07, 2019

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I guess the only thing to try now is one of the sample projects or a new single topic project to test.

I believe other changes are saving, correct?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Explorer ,
Jan 07, 2019 Jan 07, 2019

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Interesting - a new project worked. So I went back to my other project, deleted my existing labels, created a new set, updated them and the output reflected the updated values. This project was upgraded from RH2017 - I wonder if that was causing the issue. Thanks so much for your help, Peter.

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