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Labels aren't updating in RH2019 Indigo layout

Explorer ,
Jan 04, 2019

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I'm using RH2019.0.3 with an Indigo layout. I've set the language to English (US) and updated the English (US) Labels >> ResponsiveHelp >> Copyright label from 2017 to 2019 (along with a few other label updates). However, my output remains at 2017. Am I missing another step? Thank you!

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Labels aren't updating in RH2019 Indigo layout

Explorer ,
Jan 04, 2019

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I'm using RH2019.0.3 with an Indigo layout. I've set the language to English (US) and updated the English (US) Labels >> ResponsiveHelp >> Copyright label from 2017 to 2019 (along with a few other label updates). However, my output remains at 2017. Am I missing another step? Thank you!

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Adobe Community Professional ,
Jan 04, 2019

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I just tried the same albeit with English UK and it worked correctly. Have you got the language set correctly? Check File > Project Settings and the language in the output.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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Explorer ,
Jan 04, 2019

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Thanks for the feedback, Peter. Yes - I have the project settings set to English (US).

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Adobe Community Professional ,
Jan 04, 2019

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At the risk of asking the obvious, you did save the label change first?

Peter Grainge

www.grainge.org

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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Explorer ,
Jan 04, 2019

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Yes! I even closed RH and re-opened to make sure the change saved.

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Adobe Community Professional ,
Jan 05, 2019

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Closing it might not necessarily force a save.

The only other thing i can think of right now is to select the skin again from the Gallery icon and name it Indigo2 or similar. See if it fails again.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Explorer ,
Jan 07, 2019

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The labels are definitely saved. I tried creating a new skin and output for it - still no luck.

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Adobe Community Professional ,
Jan 07, 2019

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I guess the only thing to try now is one of the sample projects or a new single topic project to test.

I believe other changes are saving, correct?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Explorer ,
Jan 07, 2019

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Interesting - a new project worked. So I went back to my other project, deleted my existing labels, created a new set, updated them and the output reflected the updated values. This project was upgraded from RH2017 - I wonder if that was causing the issue. Thanks so much for your help, Peter.

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