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Links w/in a popup - two types

New Here ,
Mar 09, 2020

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OK, a link opens to a popup. W/in this popup is another link. This link goes to a topic, but this second topic is NOT a popup. It’s to a topic that is a file in the project that you can also get to from the TOC. In the Preview version of my project, when I click on such a link in the popup, the topic that the link represents is now displayed in the popup -a second popup does not open, nor does the OLH jump to the topic.  For example, in the Preview mode of RH, if I click Selecting an Edition, then the contents of the Selecting an Edition topic are displayed in the popup. In any browser, Mozilla, Chrome, etc., the link is dead. Nothing happens.  I have attached a graphic show this - the one on the left shows the Title Bar popup contents being replaced by the Selecting an Edition topic content in Preview Mode in RH. The one on the right shows that when I click on the link in an actual browser, nothing happens.

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Links w/in a popup - two types

New Here ,
Mar 09, 2020

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OK, a link opens to a popup. W/in this popup is another link. This link goes to a topic, but this second topic is NOT a popup. It’s to a topic that is a file in the project that you can also get to from the TOC. In the Preview version of my project, when I click on such a link in the popup, the topic that the link represents is now displayed in the popup -a second popup does not open, nor does the OLH jump to the topic.  For example, in the Preview mode of RH, if I click Selecting an Edition, then the contents of the Selecting an Edition topic are displayed in the popup. In any browser, Mozilla, Chrome, etc., the link is dead. Nothing happens.  I have attached a graphic show this - the one on the left shows the Title Bar popup contents being replaced by the Selecting an Edition topic content in Preview Mode in RH. The one on the right shows that when I click on the link in an actual browser, nothing happens.

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New UI

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127

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New Here ,
Mar 09, 2020

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Forgot to state RH2019, Version 11.

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New Here ,
Mar 09, 2020

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Wrong graphic attached. here is the correct one

third_graphic2.png

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Adobe Community Professional ,
Mar 09, 2020

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I am locking this thread temporarily as I am working directly with Tammy on the issue. It looks like she has hit a bug in 2019 New UI and I am waiting for confirmation of that.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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Adobe Community Professional ,
Mar 10, 2020

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Adobe are aware of this issue and are hoping to fix it in the next update.

 

The issue affects 2019 New UI only.

 

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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