Master Pages do not appear in project file

Community Beginner ,
Jul 01, 2020 Jul 01, 2020

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I am using RH2019 classic and after migrating from RH2015 I don't see my Master_Pages folder under Project Files in the Project Manager pod.  When I view the online help, the procedures do not match my UI. For example,  I don't see a Project Set up option ; or a Help menu option to use to get the latest Update. 

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correct answers 3 Correct Answers

Adobe Community Professional , Jul 01, 2020 Jul 01, 2020
Yes, the chm file distributed with RH2019 Classic seems to be the help for RH8.   Try the link for RH2017, which should be mostly correct: https://helpx.adobe.com/robohelp/archive.html   For the master page, try looking in the Output Setup pod for a Master Pages folder and see if it shows up there.     

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Adobe Community Professional , Jul 06, 2020 Jul 06, 2020
Yes it is correct. I think master pages may have been in Project Files going back and then moved. I suspect this project goes back to when that was the case and the folder in Project Files got left behind.  

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Community Beginner , Jul 09, 2020 Jul 09, 2020
Thank you for your help.  I found the Master Pages in the Output Setup pod.  And the Help now matches since I upgraded.

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Adobe Community Professional ,
Jul 01, 2020 Jul 01, 2020

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Yes, the chm file distributed with RH2019 Classic seems to be the help for RH8.

 

Try the link for RH2017, which should be mostly correct:

https://helpx.adobe.com/robohelp/archive.html

 

For the master page, try looking in the Output Setup pod for a Master Pages folder and see if it shows up there. 

 

 

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Adobe Community Professional ,
Jul 02, 2020 Jul 02, 2020

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I'm seeing the correct help.

 

image.png

 

The UI can be configured in many ways but you should find Master Pages in the Output Setup pod. 

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Adobe Community Professional ,
Jul 02, 2020 Jul 02, 2020

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Maybe they fixed the help with Update 13 or 14, which I don't have yet. Mine is definitely for something pre-ribbon and the legal notices list RH8. 🙂

 

Amebr_0-1593734230225.png

 

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Community Beginner ,
Jul 06, 2020 Jul 06, 2020

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I see the chm file for RH 8 Help as well. 

Thanks, I found the Master Pages listed under Output Set up.  Shouldn't you also see them in Project Files in Project Manager Pod?  The Master-Pages folder is empty there.  

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Adobe Community Professional ,
Jul 06, 2020 Jul 06, 2020

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Please advise the build number from File > Help. It should be 2019.0.14. If the last two numbers are smaller, please update first.

 

Then please post a screenshot of where you are seeing Master Pages. Use the camera icon above your reply to insert the screenshot in the reply.

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Community Beginner ,
Jul 06, 2020 Jul 06, 2020

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I updated to Version 14.0.14.002 and now see the correct chm file for 2019. I see the Master Pages in the Output Seup pod but not on Project List.  Is that correct?

Master Pages in Output Setup.pngNo Master Pages ProjectFiles.png

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Adobe Community Professional ,
Jul 06, 2020 Jul 06, 2020

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Yes it is correct. I think master pages may have been in Project Files going back and then moved. I suspect this project goes back to when that was the case and the folder in Project Files got left behind.

 

Please use the blue Reply button at the top to help me help you. The black Reply link nests replies and they sort out of order.

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Community Beginner ,
Jul 09, 2020 Jul 09, 2020

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Thank you for your help.  I found the Master Pages in the Output Setup pod.  And the Help now matches since I upgraded.

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Resources
RoboHelp Documentation