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Mis-linked images - RH images database is where?

New Here ,
Nov 30, 2015

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Hi all:

We have a project with hundreds of images. On occasion, we've experienced an image file seeming to be associated with a topic that actually does not have any reference to that image. Nor has it ever had a reference. When we want to delete that image, we have to delete and re-add the ghosted topic. Although this is not a critical problem, it has been happening more often, which leads me to think that RH is choking on the number of images we are trying to manage in the project.

So, the question I have is how does RH track the images. I've not found any database mentioned via Google. I am also not finding any system file that is touched when we modify an image filename. It almost seems as though RH is building the relationship between the topic and images each time the project opens - perhaps storing those in the CPD file.  Does anyone know if this is the case? Seems inefficient.

Anyway, I'd like to know so I might have some sort of method to debug the cause of the mis-attachment.

Diana

Adobe Community Professional
Correct answer by Peter Grainge | Adobe Community Professional

You don't say if you have tried deleting the CPD file, have you?

The reason for the CPD is having such a cache assists when working on the project.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Mis-linked images - RH images database is where?

New Here ,
Nov 30, 2015

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Hi all:

We have a project with hundreds of images. On occasion, we've experienced an image file seeming to be associated with a topic that actually does not have any reference to that image. Nor has it ever had a reference. When we want to delete that image, we have to delete and re-add the ghosted topic. Although this is not a critical problem, it has been happening more often, which leads me to think that RH is choking on the number of images we are trying to manage in the project.

So, the question I have is how does RH track the images. I've not found any database mentioned via Google. I am also not finding any system file that is touched when we modify an image filename. It almost seems as though RH is building the relationship between the topic and images each time the project opens - perhaps storing those in the CPD file.  Does anyone know if this is the case? Seems inefficient.

Anyway, I'd like to know so I might have some sort of method to debug the cause of the mis-attachment.

Diana

Adobe Community Professional
Correct answer by Peter Grainge | Adobe Community Professional

You don't say if you have tried deleting the CPD file, have you?

The reason for the CPD is having such a cache assists when working on the project.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Adobe Community Professional ,
Nov 30, 2015

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Have a gander at one of Colum’s old transferred posts on the CPD file - http://www.uacolumn.com/rh_cpd/

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Adobe Community Professional ,
Nov 30, 2015

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You don't say if you have tried deleting the CPD file, have you?

The reason for the CPD is having such a cache assists when working on the project.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Nov 30, 2015

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Hi Peter (and Jeff):

I did not delete the CPD file because it's been my understanding that RH now automatically deletes and recreates it upon each launch!!!! I tried that though and it certainly did do the trick. Unbelievable. I really thought the cpd was clobbered on each open.

Durh.

Diana

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Adobe Community Professional ,
Nov 30, 2015

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You CAN set this to happen each time you open up the project (I do), but large projects can get bogged down when rebuilding the CPD each time. If you don’t mind the wait, you can set it to blitz & rebuild the CPD each time. I think it’s in your Prefs, but it’s been so long since I turned it on, I forget.

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Adobe Community Professional ,
Nov 30, 2015

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It is deleted each time you open Rh if you select that check box in Tools >

Options.

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
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New Here ,
Nov 30, 2015

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What would I do without you guys.

Thanks!!!!

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New Here ,
Nov 30, 2015

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Thanks...I'd rather set it to recreate each time as the mysterious behavior is very random and we may not catch something more serious.


You guys are awesome. Thank you so much!

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Adobe Community Professional ,
Nov 30, 2015

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I'm not clear whether you mean you do or don't want the CPD to be deleted

and recreated each time. Also I'm not clear how that tells you anything.

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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New Here ,
Nov 30, 2015

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Hi Peter

I do want it to be deleted each time.  I really thought it was automatically as I don't recall the tools option being necessary before. Setting it doesn't tell me anything. Setting it and deleting the cpd file fixed the scrambled brains of our image table in the database.  I purged the CPD and all is now well. If we set it to delete each time, given that we mess around with so many images, presumably RH can keep itself from getting scrambled again.

Thanks again!

D

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New Here ,
Nov 30, 2015

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Thanks for posting this Jeff.  I just opened it in MS Access to take a gander. So incredibly cool to see all the tables. Will for certain be helpful to know this.

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Adobe Community Professional ,
Nov 30, 2015

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The CPD used to be very Access version specific. It was OK to open it in a

later version as long as no changes were made. Back then I would have

recommended opening a copy of the CPD rather than the original.

Now it's perfectly normal to delete the CPD and let Rh rebuild it as that

step is now more robust. Just mentioning this in case you do edit the CPD

and then have other issues. The CPD is built from other files but if you

make changes, those files do not get updated. It's a one way street.

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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