Missing TOC with context-sensitive call (multiscreen help)

[Rsfl]

When calling multiscreen help over the URL then most of the times (not always) the  navigation pane only displays a "Home" link and a search field. Is this a known issue?

I am using IE10 and have been using the Desktop_knowledge layout for testing

The call I have been using is the following:

file:///C:/<path_to_project_folder>/!SSL!/Multiscreen_HTML5/index.htm?rhcsh=1&rhnewwnd=0&rhmapno=<ma...>

I have also tried to define a window in RH (with the navigation elements such as TOC etc. activated) and then specify it in the call (&rhwnd=<name>) but this does not work at all for me either.

[Willam_van_Weelden]

Multiscreen has a feature to hide specific content when the help is called context sensitive. The easiest way to fix this is:

1. Expand the Layout in the Project Set-up pod.
2. Open the .slp files, probably Topic and SearchResults, but that may differ per layout.
3. Set the page to HTML mode.
4. Do a find and replace:
   • Find: data-showin="NONCSH"
   • Replace with: data-showin="CSH"
5. Save.
6. Repeat for all .slp files.
7. Generate the output.

This should show all content when calling CSH.