Missing TOC with context-sensitive call (multiscreen help)

Explorer ,
Jul 20, 2015

Copy link to clipboard

Copied

When calling multiscreen help over the URL then most of the times (not always) the  navigation pane only displays a "Home" link and a search field. Is this a known issue?

I am using IE10 and have been using the Desktop_knowledge layout for testing

The call I have been using is the following:

file:///C:/<path_to_project_folder>/!SSL!/Multiscreen_HTML5/index.htm?rhcsh=1&rhnewwnd=0&rhmapno=<ma...>


I have also tried to define a window in RH (with the navigation elements such as TOC etc. activated) and then specify it in the call (&rhwnd=<name>) but this does not work at all for me either.

TOPICS
HTML5 layout

Views

167

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Missing TOC with context-sensitive call (multiscreen help)

Explorer ,
Jul 20, 2015

Copy link to clipboard

Copied

When calling multiscreen help over the URL then most of the times (not always) the  navigation pane only displays a "Home" link and a search field. Is this a known issue?

I am using IE10 and have been using the Desktop_knowledge layout for testing

The call I have been using is the following:

file:///C:/<path_to_project_folder>/!SSL!/Multiscreen_HTML5/index.htm?rhcsh=1&rhnewwnd=0&rhmapno=<ma...>


I have also tried to define a window in RH (with the navigation elements such as TOC etc. activated) and then specify it in the call (&rhwnd=<name>) but this does not work at all for me either.

TOPICS
HTML5 layout

Views

168

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 20, 2015 0
LEGEND ,
Jul 21, 2015

Copy link to clipboard

Copied

Multiscreen has a feature to hide specific content when the help is called context sensitive. The easiest way to fix this is:

  1. Expand the Layout in the Project Set-up pod.
  2. Open the .slp files, probably Topic and SearchResults, but that may differ per layout.
  3. Set the page to HTML mode.
  4. Do a find and replace:
    • Find: data-showin="NONCSH"
    • Replace with: data-showin="CSH"
  5. Save.
  6. Repeat for all .slp files.
  7. Generate the output.

This should show all content when calling CSH.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 21, 2015 0