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I recently got a new PC at work and instead of reinstalling RoboHelp 2015, I installed RoboHelp 2017. After opening my project and reconnecting with the version control, etc., I generated the customized Multiscreen HTML5 layout that I use.
After it generates, when I open the index.html for the site, it opens up blank. I have tried creating a new screen layout for the project and get the same result.
Opening other pages directly works fine.
The source code for the index.htm is:
<html>
<head>
<meta name="viewport" content="width=device-width, height=device-height" />
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
</head>
<body>
</body>
</html>
Any help that you can offer would be greatly appreciated. Thanks!
Have you applied all the RH2017 updates and regenerated? What browser(s)?
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Have you applied all the RH2017 updates and regenerated? What browser(s)?
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Hmm, I thought it would be up-to-date since I downloaded it from Adobe last week, but apparently not. I will update and try again. Hopefully that will fix the issue.
Also, sorry about the missing source code. Apparently the topic editor and I aren't getting along.
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Nope, all downloads of source installation files are the original release build - they don't go back to "bake in" any extra fixes made since the release date. That's what the updates are for ;>)
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Ah, gotcha. A girl can dream. Now to wait for the systems admin team to get back from lunch and allow me to install the updates.
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While you wait...
Are you certain your SSL is pointing at the correct index?
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Thanks for the suggestion. I did check that as well.
Apparently all I needed was the update. What a relief!