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Hi guys,
i'm relatively new to RH and i have a help system to create in 3 languages (English, French, German) and in many flavors. This is for an online application with multiple user roles. The trick is that the help system is supposed to follow the hirearchy of privileges, that is, a low-level user should not see the pages covering the system settings or the admin dashboard. When a user signs in, the app will load a help file based on the respective user roles and locale settings.
My dev guy is going to provide me with an xml file that contains the existing user roles and privileges, and the outputs should be generated accordingly. The SSL of our choice is responsive HTML5. I'm guessing this is possible to do in RH11, tho frankly i have no idea where to start. What would be the proper approach to set up this project? I've created less convoluted user guides earlier and i was happy with the results but am stuck with this one.
Any help is much appreciated.
Hi,
You can customize the content as per your need (admin version , user version) and then apply conditional built tags which will apply a condition on the output you generate .
For example if you want certain content not to be available in admin version you can create a conditional built tag and apply it.
You can even choose advanced conditional built tag and apply conditions like 'OR, NOT, AND'.
The following links will be helpful for you:
Adobe RoboHelp 11 * Conditional build tags
Adobe RoboHelp 11 * Conditional build tag expressions
http://help.adobe.com/en_US/robohelp/robohtml/WS454F21D1-1010-4fa6-99D4-BF9163E4D78C.html
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Hi,
You can customize the content as per your need (admin version , user version) and then apply conditional built tags which will apply a condition on the output you generate .
For example if you want certain content not to be available in admin version you can create a conditional built tag and apply it.
You can even choose advanced conditional built tag and apply conditions like 'OR, NOT, AND'.
The following links will be helpful for you:
Adobe RoboHelp 11 * Conditional build tags
Adobe RoboHelp 11 * Conditional build tag expressions
http://help.adobe.com/en_US/robohelp/robohtml/WS454F21D1-1010-4fa6-99D4-BF9163E4D78C.html
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Hi Anvinder,
thanks much for your help. This conditional build tag feature is just what i need. I missed to look into it before, though i was aware of its existence.
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Is it important that some users do not see the additional information? In most apps seeing the information would not enable them to carry out the procedures as permissions should have been set up to prevent that.
You could generate one output with books in the TOC for each user type or even create Content Categories. The latter would open the help with the default category and users could then choose their category. The content would then be limited to their topics. That does not and cannot stop them viewing the other categories.
Your way requires different outputs and the developers then have to figure out who is accessing the help and call the appropriate version.
See www.grainge.org for RoboHelp and Authoring tips