Highlighted

No option to enable AND search?

Explorer ,
Aug 28, 2017

Copy link to clipboard

Copied

Hi,

I'm very new to RoboHelp 2017 and am currently working on my first project. I want to optimize the help search to let users restrict the search results further.

According to the RoboHelp 2017 documentation, there should be an option to "enable AND search" ((the checkbox which restricts search results to topics which include all search terms). However, I can't seem to find it anywhere.

I looked in the responsive HTML5 SSL Layout setup dialog, as well as in the layout itself (we are using the responsive Indigo layout). Can somebody point me in the right direction where I can enable this function? Or is this function not available at all for Indigo?

Thanks a lot.

Topics

HTML5 layout

Views

247

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

No option to enable AND search?

Explorer ,
Aug 28, 2017

Copy link to clipboard

Copied

Hi,

I'm very new to RoboHelp 2017 and am currently working on my first project. I want to optimize the help search to let users restrict the search results further.

According to the RoboHelp 2017 documentation, there should be an option to "enable AND search" ((the checkbox which restricts search results to topics which include all search terms). However, I can't seem to find it anywhere.

I looked in the responsive HTML5 SSL Layout setup dialog, as well as in the layout itself (we are using the responsive Indigo layout). Can somebody point me in the right direction where I can enable this function? Or is this function not available at all for Indigo?

Thanks a lot.

Topics

HTML5 layout

Views

248

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 28, 2017

Copy link to clipboard

Copied

According to your link, AND search is for WebHelp, WebHelp Pro & AIRHelp.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Aug 28, 2017

Copy link to clipboard

Copied

On a second reading, I guess you're right. That's a pity .

However, isn't the RoboHelp 2017 help itself also a responsive HTML5 output? And they have the checkbox "Display results with all search words" in their help output (see screenshot below, taken just now). So how did they get this checkbox then? Or is the RoboHelp online help a different kind of output?

robohelp_help_andSearch.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Aug 28, 2017

Copy link to clipboard

Copied

It's probably a home-rolled solution, but you could try playing with other SSL layouts to see if different ones offer the AND search feature you're looking for (I haven't got a copy of RH2017 at hand to check).

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Aug 28, 2017

Copy link to clipboard

Copied

Ok, I'll check. Thanks.

It's too bad that such functions aren't available/supported for all responsive HTML5 layouts in the same way. I imagine the "backend"/Javascript functionality wouldn't differ much between the layouts. Oh well.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Aug 29, 2017

Copy link to clipboard

Copied

I just tested with a three topic test project.

Topic One had just two words, red green

Topic Two had one word, red

Topic Three had one word, green

Enter "red green" in the search (without the quotes) and only Topic One is returned.

Enter "red" (without the quotes) and only Topic Two is returned

Enter "green" (without the quotes)  and only Topic Three is returned

Enter "red and green" (without the quotes) and only Topic One is returned

Enter "red or green" (without the quotes) and all three topics are returned.

The AND search is thus working by default.

Press F1 when the Search option is viewed in the SSL dialog and that refers to AND searches, albeit describing a field that does not exist. I will bring that to Adobe's attention.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Aug 29, 2017

Copy link to clipboard

Copied

Also I have unmarked Reply 1 as being correct. What that states is how those searches work, which is not the answer to the question. What I think is wrong is that WebHelp has OR searches as the default with AND searches being an option. HTML5 help currently enables AND by default and the user has no way of being aware of that. Most searches are OR with results containing all words getting ranked higher.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Aug 29, 2017

Copy link to clipboard

Copied

I have logged the inconsistency between WebHelp and HTML5 help as a bug. Please click the link and add your vote.

Tracker


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...